2019-04-04 @ 12 AM CST - Voice Service Advisory
Kyle Olexa -
Subject: TeleFlex Service Advisory
Date: April 4th, 2019
Start Time: 04/04/19 @ 12:00 AM Central Time Zone
Reason: Some customers are experiencing issues with MWI not being lit, even though there are new messages in the inbox.
Action: TeleFlex will be applying a patch to the voice systems in order to correct the issue with MWI not notifying user phones of new voicemail messages in the inbox.
Impact: During this update, users on affected voice systems will be unable to place or receive phone calls. This will require a simple restart of the voice services on select servers and should last no more than 5 minutes.
User Action Required: None necessary.
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